
AC not cooling? We diagnose it today, quote the fix in writing, and repair it right - from our shop here in Lago Vista, not a dispatch center in Austin.
Licensed & Insured · TDLR AC Contractor Lic. TACLA22663C · Texas Responsible Master Plumber RMP44420 · 4.9 stars on Google · Family-Owned in Lago Vista
Real Texas Plumbing Heating and Air is a family-owned HVAC and plumbing company based at 20811 Dawn Drive in Lago Vista, Texas, with a second location in Lakeway. Our licensed technicians repair central air conditioners, heat pumps, and ductless mini-splits for homeowners in Lago Vista, Jonestown, The Hollows, Point Venture, Lakeway, and the surrounding Lake Travis communities - usually the same or next day during cooling season.
AC running but not cooling - often low refrigerant from a leak, a dirty condenser coil, or a failing compressor.
AC won't turn on - tripped breaker, failed capacitor, bad contactor, or a thermostat fault. The capacitor is the single most common part we replace in August heat.
Frozen evaporator coil - weak airflow (dirty filter, failing blower) or low refrigerant; running it frozen risks the compressor.
Water around the indoor unit - a clogged condensate drain line. Central Texas humidity keeps drain lines busy; this is one of our most frequent summer calls.
Short cycling - the system starts and stops every few minutes, wearing parts fast; causes range from an oversized unit to electrical or refrigerant problems.
Warm air upstairs, cold down - airflow and duct balance problems, common in two-story and hillside homes around the lake. When the ducts are the cause, see air duct repair.
Loud or strange noises - grinding, buzzing, or clicking usually means a motor, capacitor, or contactor is on its way out. Cheaper fixed now than after it takes the compressor with it.
Our trip charge is $65, and it is applied toward the work when you schedule the repair - so the visit effectively costs nothing when we do the job. You approve an exact written price before we touch the system, and the number on the estimate is the number on the invoice. Larger repairs like blower motors or refrigerant leaks cost more than simple fixes like capacitors or drain-line clearing; either way, you decide with the price in front of you.
When the AC quits in a Texas August, waiting until next week is not an option. Call 512-662-2949 and we will get a licensed technician to you as fast as the board allows. While you wait: set the thermostat to OFF if the coil is frozen (fan ON helps it thaw), check the breaker once, and leave the rest to us - running a failing system can turn a cheap fix into a compressor.
A few checks solve a surprising number of 'broken' ACs - and if they don't, you have just saved the tech diagnostic time:
Thermostat - set to COOL, temperature below room temp, fresh batteries if it is blank.
Air filter - if you cannot see light through it, swap it. A choked filter can freeze the coil.
Breaker - look for a tripped AC breaker. Reset it once; if it trips again, stop and call - repeated resets can damage the compressor.
Outdoor unit - clear leaves, cottonwood fluff, and brush a foot around the condenser; make sure it is actually running when the indoor fan is.
Condensate drain - water pooled at the indoor unit means a clogged drain line; shut the system off to avoid ceiling damage and call.
Still not cooling? That is where we come in.
Whole-system check, not a parts swap. We test the thermostat, electrical components, capacitor, contactor, refrigerant pressures, airflow, coils, and the drain line - on both the indoor and outdoor units. The symptom is rarely the root cause.
Written findings and a price before any work. You see what failed, what it costs to fix, and - when a repair is big enough that replacement deserves a look - both numbers side by side. No surprise invoices.
Repair, test, and verify. We make the repair, then confirm the fix with real measurements: temperature split, refrigerant pressures, amp draws, and airflow. You get the system back performing, not just running.
If your AC is 12+ years old and the repair quote is large - a compressor, a coil, a major refrigerant leak - we will quote the repair and a replacement side by side and tell you which we would choose in your house. Rule of thumb: when age times repair cost tops 5,000, replacement usually wins. Either way the decision is yours, with real numbers.
Cooling season here runs April into October with long stretches over 100 degrees, and lake-area humidity keeps condensate drains and coils working harder than the Texas average. We repair systems across Lago Vista's established Bar-K streets, newer builds at Tessera, and lake homes in The Hollows, Point Venture, and Jonestown. Our shop is on Dawn Drive in Lago Vista, so 'we will be right over' means minutes, not an hour from Austin.
AC repair is one part of our air conditioning services in Lago Vista, which also cover spring AC checks, replacement, mini-splits, duct sealing and thermostats.
Based in Lago Vista - family-owned, with a second location in Lakeway. Not a franchise dispatching from Austin.
Licensed and insured - TDLR AC Contractor License TACLA22663C; Texas Responsible Master Plumber RMP44420.
4.9 stars on Google from Lago Vista, Jonestown, and Lakeway homeowners.
Repair-first honesty - we fix what can be fixed and say so when it can't.
Plumbing and HVAC under one roof - the company neighbors already trust with grinder pumps and water heaters.
Maintenance plans - maintenance customers skip most summer breakdowns entirely. You can have tear round piece of mind starting at $55 a month.
Lago Vista, Jonestown, The Hollows, Point Venture, Lakeway, Leander, Cedar Park, Anderson Mill, Bee Cave, and northwest Austin. (Each links to its service-area page.)
Cool air today beats a bigger bill tomorrow. Call 512-662-2949 or book online. Monday-Friday 7:30 AM-8:00 PM, Saturday 8:00 AM-noon.
Related services: emergency AC repair, AC maintenance, AC replacement and ductless mini-splits.
When you call Real Texas Plumbing - Heating and Air, we schedule your AC repair quickly and arrive ready to diagnose the issue. We inspect airflow, thermostat settings, electrical components, refrigerant levels, and drain lines so we can find the real cause, not just the obvious symptom.
Once we pinpoint the problem, we explain the repair in plain language and give you an honest estimate before work begins. Whether it is a bad capacitor, frozen evaporator coil, clogged condensate line, or compressor issue, we recommend the fix that protects your comfort and your budget.
After approval, we complete the AC repair using proven methods and quality parts, then test the system to confirm proper cooling, airflow, and safe operation. Before we leave, we clean up the work area, answer your questions, and make sure your home or business is cooling reliably again.
Common questions we hear from homeowners and businesses in Lago Vista and the greater Austin area about AC repair, service, cost, and scheduling.
See how reliable repairs, honest service, and solid results keep customers coming back
"Fast service. Didnt charge me anything for coming out."
"Efrain was outstanding, honest in his assessment of the situation. Very nice and personable. Willie was my installation technician. Very professional and efficient."
"We had a great experience with Real Texas Plumbing! We came home to our grinder pump being out. They were here first thing in the morning on a Sunday replacing it. They beat our first estimate by around $1500. They will be our go to company for plumbing and HVAC in the future."
"Friendly and knowledgeable techs came out, confirmed the problem and replaced what was needed. A very fair price compared other companies I had come out the day before."
"Very prompt arrival to fix leak in-ground, fixed everything in about an hour, very reasonable price, and glorious to be able to turn on a faucet or shower and get WATER!. I would/will use them again should any need arise. RECOMMENDED!"
"Amazing service. The day I called about my hot water heater, they came right out, tested it and replaced it!"
"Efrain, who is actually the business owner, did the service. He’s very nice, helpful and professional. We’re hoping that the grinder pump they installed lasts 2 decades."
"I had a fantastic experience with Real Texas Plumbing Heating & Air! Our grinder pump backed up, but their team responded quickly. The technician arrived on time, diagnosed the issue immediately, cleaned and serviced the unit, and tested the alarm and float switches before leaving. They were prompt, honest, and kept the area spotless. Exceptional service from start to finish."
"Super impressed with the detail of real Texas, plumbing and heating and air-conditioning. It was a Superfast transaction I’m really thankful they came out. Took care of everything. My hats off to Efrain and the whole company I live in Leander, Texas and for your heating and air-conditioning needs check out real Texas."
"Great service! These guys do a detailed inspection at a great rate. I wouldn’t use anyone else!"
"These guys are great. Scheduling was quick and easy. Derek came out and got my AC back up and running in no time. Polite and professional. I will be using them for my HVAC services in the future!"
"Same day service. Replaced the capacitor. Fast, reliable. Will use in future."
"Real Texas is the only company i will ever use after going through 3 others. They are fast, reliable and trustworthy. Derek is the best and truly cares about getting the job done right"
"Efrain and his team are phenomenal! Responses were timely with same day service. They went above and beyond to get our grinder pump running again on a holiday weekend. I highly recommend Real Texas Plumbing and Heating! Mary X."
"Prompt, professional, and all around EXCELLENT!! Thank you for the attention to our sump system, we are very happy!"
"Honestly, great service.They made an appointment.They were on time, they were prepared.And they got the job done."
"Great service! I’m extremely happy with the experience. It was very easy to schedule, they arrived when they said they would within an 1 hr window so I didn’t have to wait around all day, and they were able to fix my issue in short time. Very happy with the work and the fair price, will definitely use them going forward and recommending to everyone."
"I found Efrain four years ago and have used him for all of my plumbing needs since. Reasonably priced, responds quickly, and does a great job! I have used him to find and fix a leak near the valve by the street, replace exterior faucets, and replace a busted water heater. I consider him “my guy” for all plumbing needs."
"We called Efrain Saturday day about noon with a leaking disposal. He was out here in the 2 hours he promised with a new garbage disposal in hand. Took about an hour to replace and we don't have anymore to worry about. Appreciate his quick response and competent work. We will call Real Texas Plumbing in the future."
"Excellent service. Efrain and his buddy are heros. They fixed the grinder pump professionally, great attitude, no up selling, fair to good deal on pricing. Even triaged a sink leak for me. Highly recommend Efrain."
"We were out of town when we were notified that our septic alarm was going off. Real Texas Plumbing came out right away and replaced our lift system pump with one that should last for many years. They sent photos and explained what they had done which brought me a good deal of relief. Happy to have them on my team in case of an emergency."
"My grinder pump quit working this morning. I called Efrain and less than three hours later he had replaced the broken line and fittings inside the tank. He also bundled and tied up the electrical wires to get them away from the floats. I am very pleased with the quick response and excellent work."
"Hot water heater went out...shopped for "best" deal I could get on short notice. Efrain gave me "BEST" of 4 quotes...And came out same day and Removed and Replaced my water heater for MUCH less than other local in area dealers! He SAVED our Christmas!!!"
"Efron and his guys were at my home within a couple hours of my SOS for the dreaded grinder pump red light! They were on top of it and sent me a diagnosis quickly. Thank you so much for all of your assistance.!"
"They did a great job with fixing my ac unit and arrived on time and professional highly recommended"
"Excellent service! Efrain did an amazing job replacing my pump. He was on time, professional, and made sure everything was working perfectly before he left. Highly recommend!"
"These guys (Efran and his brother) are great. Efran answered his phone and came out the same day to fix my grinder pump. Great to work with and very knowledgeable. I would recommend highly."
"I ended up not needing service but they were so helpful on the phone while trying to reset my water heater! I will definitely use them in the future!"
"We are so grateful to have the team at Real Texas to help us w our plumbing and other needs at our house. We've had them come out for big issues and small and the price is always fair and the team friendly and reliable. Peace of mind for our home."
"New go to plumbing service! They came out to fix our water heater. They were prompt and thorough and very reasonable. Will definitely call Real Texas Plumbing for any future plumbing needs."
"If you have a grinder pump, these guys are the people to call! I had a grinder pump poorly installed by another company, and Real Texas Plumbing came out the same day I called and took care of everything."
"Used Real Texas for many projects at multiple properties and they consistently do top of the line work. They are our absolute go to for all things plumbing"
"I had a great experience with texas plumbing. They were professional on time and explained everything clearly before starting the work. The job was done quickly, i highly recommend them for anyone needing reliable plumbing service!"
"Great service, worked with me on the price and recommended a good brand on the new grinder pump they installed. Would work with them again."
"Had a great experience with Real Texas Plumbing! Efrain & Ben were polite, professional, and took the time to throughly explain my hot water heater replacement. The work was completely promptly and for a reasonable price. I will be using them in the future for any plumbing repairs."
"Real Plumbing was quick, clean and very respectful when they came to my home to replace 2 toilets. I will definitely have them back to do more plumbing work!"
"These guys were great. Upfront about everything and explained what was wrong with my laundry drain issue. Very professional and took care of my problems as soon as they arrived. Highly recommend. Thank you Efrain and Ben!"
"They were very professional and helpful at my new house, took care of grinder pump service for a good deal and helped check out other hvac issues in the home!"
"We called Real Texas Plumbing Heating and Air when we lost heat at our house in Lago Vista. They came out the same day, found the issue, and fixed it. They did a great job. I would definitely recommend them to anyone."
"Very happy with the service and quality of the work done at our home. They came out the same day I called and completed the work within a day!"
"Always quick to respond and get the needed work completed. Efrain is very knowledgeable about his work and simply, a nice guy to do business with!"
"Real Texas Plumbing came out early to repair my water heater and repair a tub faucet with new parts and did a great job. He took extra care to make all was working correct. I will recommend this company for good honest reliable work."
"Efrain is such a breath of fresh air and an asset to the Lago Vista community. His work is impeccable. He shows up on time and gets the job done in a timely manner. Highly recommend."
"Real Texas Plumbing replaced our hot water heater today. We are very happy. *price was fair *great appliance *Efrain (owner) arrived on time, was knowledgable and installed the heater perfectly. I recommend Real Texas Plumbing and will use them again!"
"Efrain is honest, reliable, gets the job done and no up-selling. He diagnosed, replaced a water heater pump that sprung a leak because of a faulty install of sub standard materials & parts by the builder. Would recommend him 100%"
"I had a broken grinder pump and my usual plumber wasn't responding to my calls. Efrain offered his services and came to my rescue. He is professional, experienced, trustworthy, and best of all, he shows up exactly when he says he will. Needless to say, my "usual" plumber has been replaced by Efrain."
Restore comfort quickly with licensed experts who fix it right before small issues get worse.