
Licensed & insured · Texas Responsible Master Plumber RMP44420 · Family-owned since 2018
A sewer camera inspection, also called a sewer scope, puts a small waterproof camera on a flexible cable into your sewer line so we can see cracks, roots, sags and blockages on a screen instead of guessing or digging. Real Texas Plumbing - Heating and Air does sewer camera inspections for homes in Lago Vista, Jonestown, The Hollows and around Lake Travis. We show you the video, tell you what it means, and give you a written price before anything else happens. We are licensed (Texas Responsible Master Plumber RMP44420) and family-owned since 2018.
If you have a grinder pump, the camera covers the gravity line from your house to the pump tank. The pressurized line from the pump to the city main is checked a different way. We explain that below.
Call (512) 662-2949 to book. We give you the price on the phone before you schedule.
Get a sewer camera inspection when:
More than one drain is slow or backing up at the same time
A drain you had cleared clogs again within weeks or months
A toilet gurgles when water runs somewhere else in the house
You smell sewage inside or outside the house
Part of the yard over the line is wet, sunken or unusually green
You are buying a home, especially an older one or one with big trees near the line
You are about to remodel or add a bathroom to a line you have never seen
One slow sink is usually a drain problem, not a sewer line problem. See our drain cleaning page. When several drains are involved or the clog keeps returning, the camera tells you whether it is a simple blockage or damage in the pipe.
A standard home inspection looks at the plumbing you can see. It usually does not put a camera in the sewer line, and that line is buried, expensive to fix and yours to pay for after closing. Ask for a sewer scope during your option period so you know what you are buying and have the video if you need to negotiate.
Lake homes and weekend homes deserve extra care. A house that sat empty between guests can hide a slow line problem for years. And if the home has a grinder pump, ask whether the scope covered it. A clean scope of the line to the tank tells you nothing about the pump. We can check both on the same visit. See our guide to buying or selling a home with a grinder pump.
Lago Vista homes sit on hillsides and limestone above Lake Travis, so sewer lines run down slopes and through rock. Over the years the ground shifts and lines can crack, pull apart at a joint, or sag where the soil settled. Mature trees send roots into those joints. Here is what the camera shows us most:
Tree roots working into a joint
Cracks and broken sections
Offset or separated joints
A belly, which is a sag that holds water and waste and clogs again and again
Scale or corrosion in older iron pipe
A collapsed section
A plain blockage with nothing wrong with the pipe
Each one has a different fix, and the camera is how you know which one you have. Some are a cleaning. Some are a repair. Some need nothing at all.
Not every home here has a gravity sewer. Many homes in Lago Vista and The Hollows are on a grinder pump, and some homes are on septic. We ask on the first call because it changes what we do.
With a grinder pump, the line from your house to the pump tank is a normal gravity line, and the camera can inspect it. The line that leaves the pump and runs to the city main is under pressure and is not scoped the same way. If that part is the question, we test it by its pressure, its electrical draw and how the pump cycles. If your alarm is on, see grinder pump alarm repair. For service and replacement, see grinder pump service.
With septic, the camera shows the line from the house to the tank. It does not show the tank or the drain field. If the cause is a full tank, we will tell you so you can call a septic pumper instead of paying us for the wrong fix.
You own the sewer line on your property. The City of Lago Vista owns the public main. If we find the problem is on the city's side, we tell you and report it, and you do not pay us to fix the city's pipe. If you have a grinder pump, you also own the pump, the tank, the alarm panel and the line up to the city main.
You call and tell us what you are seeing. Which drains are slow, whether you have a grinder pump or septic, and whether you know where your cleanout is. A cleanout is usually a capped pipe in the yard near the house. If sewage is backing up, do not open the cap.
We put the camera in. We run it through the cleanout, or tell you the options before we start if your home does not have one.
You watch. You see what the camera sees on the screen and we tell you what each thing is, how far down the line it is, and whether it matters.
You get the recording and our recommendation. We sort what we saw into three piles: needs attention now, can wait, and just so you know.
You decide. Any repair is priced in writing first and nothing starts until you say yes. If the line is blocked, see drain cleaning. If it is damaged, see sewer line repair.
Plan on about an hour. A long line, a blockage or several branches take longer.
The price depends on how we reach the line, how long it is, whether it is blocked and whether you want the grinder pump checked on the same visit. We give you the price on the phone before you schedule. A $65 trip charge applies and is credited toward the work if you go ahead. Be careful with prices you see online: they range from a couple hundred dollars to over a thousand and do not say what is included. Ask any company what you get for the price: the live video, the recording and a straight answer on what it means.
Stop using water in the house: no showers, laundry or dishwasher. If sewage is coming up into a tub or floor drain, call right away. Those calls get priority. We do not dispatch overnight. If it happens after hours, stop using water and call when the office opens at 7:30 a.m. on weekdays or 8 a.m. on Saturday. See also emergency plumbing.
We serve homes across Lago Vista, including Highland Lake Estates, Bar-K Ranches, Tessera, Lakeshore Ranch, Waterford on Lake Travis, Marshall's Point, Montechino and North Shore Colony. We also serve Jonestown, The Hollows, Point Venture and Northshore on Lake Travis, with a second shop in Lakeway, and we also serve homes across Greater Austin. Our Lago Vista shop is at 20811 Dawn Dr, Unit 706. If you think the problem is a broken water pipe instead, see leak detection and broken pipe repair.
Hours: Monday to Friday 7:30 a.m. to 8 p.m., Saturday 8 a.m. to noon.
Tell us which drains are slow, what you are seeing, and whether you have a grinder pump or septic. We give you the price on the phone before you schedule.
We feed the camera into your line through the cleanout. If your home does not have one, we explain the options before we start. If sewage is backing up, do not open the cleanout cap.
You see what the camera sees and we tell you what each thing is, how far down the line it is, and whether it matters. We sort it into needs attention now, can wait, and just so you know.
Any repair is priced in writing first, and nothing starts until you say yes. Blocked lines go to drain cleaning. Damaged lines go to sewer line repair.
Straight answers to what Lago Vista and Lake Travis homeowners and home buyers ask before they book a sewer scope.
See the results, service, and peace of mind that keep customers coming back
"Fast service. Didnt charge me anything for coming out."
"Efrain was outstanding, honest in his assessment of the situation. Very nice and personable. Willie was my installation technician. Very professional and efficient."
"We had a great experience with Real Texas Plumbing! We came home to our grinder pump being out. They were here first thing in the morning on a Sunday replacing it. They beat our first estimate by around $1500. They will be our go to company for plumbing and HVAC in the future."
"Friendly and knowledgeable techs came out, confirmed the problem and replaced what was needed. A very fair price compared other companies I had come out the day before."
"Very prompt arrival to fix leak in-ground, fixed everything in about an hour, very reasonable price, and glorious to be able to turn on a faucet or shower and get WATER!. I would/will use them again should any need arise. RECOMMENDED!"
"Amazing service. The day I called about my hot water heater, they came right out, tested it and replaced it!"
"Efrain, who is actually the business owner, did the service. He’s very nice, helpful and professional. We’re hoping that the grinder pump they installed lasts 2 decades."
"I had a fantastic experience with Real Texas Plumbing Heating & Air! Our grinder pump backed up, but their team responded quickly. The technician arrived on time, diagnosed the issue immediately, cleaned and serviced the unit, and tested the alarm and float switches before leaving. They were prompt, honest, and kept the area spotless. Exceptional service from start to finish."
"Super impressed with the detail of real Texas, plumbing and heating and air-conditioning. It was a Superfast transaction I’m really thankful they came out. Took care of everything. My hats off to Efrain and the whole company I live in Leander, Texas and for your heating and air-conditioning needs check out real Texas."
"Great service! These guys do a detailed inspection at a great rate. I wouldn’t use anyone else!"
"These guys are great. Scheduling was quick and easy. Derek came out and got my AC back up and running in no time. Polite and professional. I will be using them for my HVAC services in the future!"
"Same day service. Replaced the capacitor. Fast, reliable. Will use in future."
"Real Texas is the only company i will ever use after going through 3 others. They are fast, reliable and trustworthy. Derek is the best and truly cares about getting the job done right"
"Efrain and his team are phenomenal! Responses were timely with same day service. They went above and beyond to get our grinder pump running again on a holiday weekend. I highly recommend Real Texas Plumbing and Heating! Mary X."
"Prompt, professional, and all around EXCELLENT!! Thank you for the attention to our sump system, we are very happy!"
"Honestly, great service.They made an appointment.They were on time, they were prepared.And they got the job done."
"Great service! I’m extremely happy with the experience. It was very easy to schedule, they arrived when they said they would within an 1 hr window so I didn’t have to wait around all day, and they were able to fix my issue in short time. Very happy with the work and the fair price, will definitely use them going forward and recommending to everyone."
"I found Efrain four years ago and have used him for all of my plumbing needs since. Reasonably priced, responds quickly, and does a great job! I have used him to find and fix a leak near the valve by the street, replace exterior faucets, and replace a busted water heater. I consider him “my guy” for all plumbing needs."
"We called Efrain Saturday day about noon with a leaking disposal. He was out here in the 2 hours he promised with a new garbage disposal in hand. Took about an hour to replace and we don't have anymore to worry about. Appreciate his quick response and competent work. We will call Real Texas Plumbing in the future."
"Excellent service. Efrain and his buddy are heros. They fixed the grinder pump professionally, great attitude, no up selling, fair to good deal on pricing. Even triaged a sink leak for me. Highly recommend Efrain."
"We were out of town when we were notified that our septic alarm was going off. Real Texas Plumbing came out right away and replaced our lift system pump with one that should last for many years. They sent photos and explained what they had done which brought me a good deal of relief. Happy to have them on my team in case of an emergency."
"My grinder pump quit working this morning. I called Efrain and less than three hours later he had replaced the broken line and fittings inside the tank. He also bundled and tied up the electrical wires to get them away from the floats. I am very pleased with the quick response and excellent work."
"Hot water heater went out...shopped for "best" deal I could get on short notice. Efrain gave me "BEST" of 4 quotes...And came out same day and Removed and Replaced my water heater for MUCH less than other local in area dealers! He SAVED our Christmas!!!"
"Efron and his guys were at my home within a couple hours of my SOS for the dreaded grinder pump red light! They were on top of it and sent me a diagnosis quickly. Thank you so much for all of your assistance.!"
"They did a great job with fixing my ac unit and arrived on time and professional highly recommended"
"Excellent service! Efrain did an amazing job replacing my pump. He was on time, professional, and made sure everything was working perfectly before he left. Highly recommend!"
"These guys (Efran and his brother) are great. Efran answered his phone and came out the same day to fix my grinder pump. Great to work with and very knowledgeable. I would recommend highly."
"I ended up not needing service but they were so helpful on the phone while trying to reset my water heater! I will definitely use them in the future!"
"We are so grateful to have the team at Real Texas to help us w our plumbing and other needs at our house. We've had them come out for big issues and small and the price is always fair and the team friendly and reliable. Peace of mind for our home."
"New go to plumbing service! They came out to fix our water heater. They were prompt and thorough and very reasonable. Will definitely call Real Texas Plumbing for any future plumbing needs."
"If you have a grinder pump, these guys are the people to call! I had a grinder pump poorly installed by another company, and Real Texas Plumbing came out the same day I called and took care of everything."
"Used Real Texas for many projects at multiple properties and they consistently do top of the line work. They are our absolute go to for all things plumbing"
"I had a great experience with texas plumbing. They were professional on time and explained everything clearly before starting the work. The job was done quickly, i highly recommend them for anyone needing reliable plumbing service!"
"Great service, worked with me on the price and recommended a good brand on the new grinder pump they installed. Would work with them again."
"Had a great experience with Real Texas Plumbing! Efrain & Ben were polite, professional, and took the time to throughly explain my hot water heater replacement. The work was completely promptly and for a reasonable price. I will be using them in the future for any plumbing repairs."
"Real Plumbing was quick, clean and very respectful when they came to my home to replace 2 toilets. I will definitely have them back to do more plumbing work!"
"These guys were great. Upfront about everything and explained what was wrong with my laundry drain issue. Very professional and took care of my problems as soon as they arrived. Highly recommend. Thank you Efrain and Ben!"
"They were very professional and helpful at my new house, took care of grinder pump service for a good deal and helped check out other hvac issues in the home!"
"We called Real Texas Plumbing Heating and Air when we lost heat at our house in Lago Vista. They came out the same day, found the issue, and fixed it. They did a great job. I would definitely recommend them to anyone."
"Very happy with the service and quality of the work done at our home. They came out the same day I called and completed the work within a day!"
"Always quick to respond and get the needed work completed. Efrain is very knowledgeable about his work and simply, a nice guy to do business with!"
"Real Texas Plumbing came out early to repair my water heater and repair a tub faucet with new parts and did a great job. He took extra care to make all was working correct. I will recommend this company for good honest reliable work."
"Efrain is such a breath of fresh air and an asset to the Lago Vista community. His work is impeccable. He shows up on time and gets the job done in a timely manner. Highly recommend."
"Real Texas Plumbing replaced our hot water heater today. We are very happy. *price was fair *great appliance *Efrain (owner) arrived on time, was knowledgable and installed the heater perfectly. I recommend Real Texas Plumbing and will use them again!"
"Efrain is honest, reliable, gets the job done and no up-selling. He diagnosed, replaced a water heater pump that sprung a leak because of a faulty install of sub standard materials & parts by the builder. Would recommend him 100%"
"I had a broken grinder pump and my usual plumber wasn't responding to my calls. Efrain offered his services and came to my rescue. He is professional, experienced, trustworthy, and best of all, he shows up exactly when he says he will. Needless to say, my "usual" plumber has been replaced by Efrain."
Licensed, family-owned and ready to show you what is inside your line. Call and we give you the price before you schedule.