
No hot water, water that runs out too fast, or a tank making noises it shouldn’t? We diagnose and repair gas, electric, and tankless water heaters across the Lake Travis area - straight answers, written pricing, and a $65 trip charge that goes toward the repair when you schedule.
Licensed & Insured · Texas Responsible Master Plumber RMP44420 · TDLR AC Contractor TACLA22663C · 4.9 stars on Google · Family-owned since 2018 · Mon to Fri 7:30 AM to 8 PM, Sat 8 AM to noon
Real Texas Plumbing Heating and Air repairs gas (including propane), electric and tankless water heaters in Lago Vista, Jonestown, Point Venture, The Hollows and Lakeway. You get straight answers and a written price before any work starts, and the $65 trip charge goes toward the repair when you schedule.
The visit starts at a $65 trip charge, which we apply toward the repair when you schedule. After we test the heater, you get a written price before any work begins. If the tank itself is leaking, repair will not fix it, and a standard tank replacement runs $2,200 to $4,400 installed.
Electric heater: look at the breaker. A breaker that tripped once may just need a reset. If it trips again, stop. A breaker that keeps tripping usually means a failing element or a wiring problem, and resetting it over and over is a fire risk.
Propane heater: look at the tank gauge. A nearly empty tank looks exactly like a broken water heater.
Gas or propane pilot: check whether the pilot is out. If you smell gas or propane, do not relight anything. Leave the house, call your gas utility or propane supplier first, then call us.
Leaking from the tank itself: shut off the cold-water valve above the heater, turn off its power (the breaker for electric, the gas valve to OFF for gas), and call us right away. A leak at a fitting or valve is repairable. A leak from the tank body is not, and we will tell you honestly which one you have.
No hot water at all (electric): a tripped high-limit switch, or a failed element or thermostat. Usually a repair.
No hot water at all (gas or propane): a pilot that is out, a failed thermocouple or gas control valve, or an empty propane tank. Usually a repair.
Hot water runs out fast: a failed lower element, a broken dip tube, or sediment taking up tank space. Usually a repair; heavy sediment in an old tank may point to replacement.
Water not hot enough, or too hot: a thermostat setting or failure. If it is scalding, turn the setting down and have it checked.
Rumbling, popping or crackling: hard sediment baked onto the bottom of the tank. A flush often fixes it if caught early.
Drip at the T&P relief valve: often water pressure or thermal expansion, not a bad valve (see below).
Leak at a fitting or drain valve: a worn valve or loose fitting. Repairable. A leak from the tank body means a corroded tank, which means replacement.
Rotten-egg smell in hot water: a reaction with a depleted anode rod. Usually fixed by replacing the rod and flushing the tank.
Rust-colored hot water: a corroding tank or old pipes. Often replacement; we check the cold side too.
Pilot keeps going out: a dirty pilot assembly, a failing thermocouple, or a venting and draft problem.
Tankless error codes or weak flow: scale in the heat exchanger from hard water. We descale and service it.
The temperature and pressure relief valve is a safety device, and it opens when the pressure inside the tank climbs too high. Replacing it alone often does not stop the drip. The usual causes are street water pressure that is too high, or thermal expansion in a closed plumbing system with no expansion tank. We put a gauge on a hose bib to check your pressure, then fix the cause.
Water leaking from the tank body
A gas or propane smell
Scalding hot water at the tap
A burning smell, scorched wiring, or a breaker that will not stay on
Water pooling near electrical equipment
Do not plug or cap the T&P valve or its discharge pipe.
Do not keep resetting a breaker that trips.
Do not relight a pilot if you smell gas.
Do not drain a tank that is still hot.
Do not turn the thermostat to its maximum to fix lukewarm water.
We ask about your symptoms (fuel type, age, when it started) and book the visit. We test the heater: elements, thermostats, gas controls, venting, valves, pressure and the tank itself. You get a written price and a plain explanation of repair versus replacement before any work starts. Then we repair, test for safe operation and recovery, clean up, and walk you through it.
Neighbors often mention same-day response in their reviews. Call early and we will do everything we can to get your hot water back today.
If the heater is under 8 years old and the problem is an element, thermostat, valve, pilot assembly or sediment, repair usually wins. If the tank is leaking or rusting, or the heater is past 10 years with a major failure, repair money rarely makes sense, and we will say so. The same $65 visit covers the diagnosis, and the fee goes toward whichever job you choose. See water heater replacement and installation.
Water around Lago Vista is hard. The limestone settles as sediment in the tank, and it sits behind most of the rumbling, early element failures, and lost capacity we see. An annual flush is the cheapest life extender there is, and it is included in our plumbing maintenance plan. For some homes, a water softener is worth it, and we will tell you if yours is not.
We repair tankless units too. The usual culprit in this area is scale in the heat exchanger, which causes error codes and weak flow. We descale, service and repair them. If you are weighing a new one, see tankless water heater installation.
If your home has a pressure-reducing valve or a check valve on the main line, it is a closed plumbing system: when the water heater heats up, the water expands and has nowhere to go. The pressure spikes, the T&P valve drips, fittings weep, and the tank itself takes a beating every heating cycle. An expansion tank is a small bladder tank mounted on the cold line that absorbs that expansion. Plumbing code calls for one on closed systems, and most newer homes around the lake have them; a lot of older ones do not. We check for it on every repair visit, test the one you have (they fail quietly when the bladder goes), and install or replace it the same visit. The $65 trip charge applies to the work.
A water heater inspection is a 30-minute check, not a sales call. We look at the age and condition of the tank, test the T&P valve, check the anode rod, confirm the expansion tank is present and holding, put a gauge on your water pressure, inspect the venting on gas and propane units, check the elements and thermostats on electric ones, and look for sediment and early corrosion. We tell you what we found and what, if anything, needs attention, and you get a written price for any repair before it starts. People ask for one when buying or selling a house around the lake, after a freeze, when a heater passes 8 years old, or before leaving a lake house empty for the season. The inspection is the $65 trip charge, and it goes toward any repair you schedule.
Lago Vista, The Hollows, Point Venture, Jonestown, Lakeway, Leander, Cedar Park, Anderson Mill, Crystal Falls Parkway, Bee Cave and northwest Austin. Water heater repair in Lago Vista and Jonestown comes from our Lago Vista shop; Lakeway, Bee Cave and the south shore from our Lakeway location.
Lago Vista shop: 20811 Dawn Drive, Lago Vista, TX 78645. Lakeway location: 2802 Flintrock Trace, Lakeway, TX 78738.
Tired of cold showers? Call (512) 662-2949 or request service online.
Related services: water heater replacement and installation, tankless water heater installation, water softener installation and plumbing maintenance.
We start by asking about your water heater symptoms, fuel type, age, and when the problem began, then schedule a prompt visit. On site, we inspect the tank, thermostat, heating elements, gas control, pilot, venting, and water connections to find the real cause before we recommend any repair.
After troubleshooting, we explain what failed, what parts are needed, and whether repair is the best value compared with replacement. You get an honest estimate, realistic timeline, and straightforward answers so you can approve the work with no guesswork or pressure.
Once approved, we complete the repair using proven plumbing methods and quality parts, then test the unit for safe operation, proper temperature, leak control, and recovery time. Before we leave, we clean the work area, review the repair with you, and make sure your hot water is back on and dependable.
Common questions we hear from homeowners in Lago Vista and around Lake Travis about water heater repair.
See the results, service, and peace of mind that keep customers coming back.
"Fast service. Didnt charge me anything for coming out."
"Efrain was outstanding, honest in his assessment of the situation. Very nice and personable. Willie was my installation technician. Very professional and efficient."
"We had a great experience with Real Texas Plumbing! We came home to our grinder pump being out. They were here first thing in the morning on a Sunday replacing it. They beat our first estimate by around $1500. They will be our go to company for plumbing and HVAC in the future."
"Friendly and knowledgeable techs came out, confirmed the problem and replaced what was needed. A very fair price compared other companies I had come out the day before."
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"Efrain, who is actually the business owner, did the service. He’s very nice, helpful and professional. We’re hoping that the grinder pump they installed lasts 2 decades."
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"I found Efrain four years ago and have used him for all of my plumbing needs since. Reasonably priced, responds quickly, and does a great job! I have used him to find and fix a leak near the valve by the street, replace exterior faucets, and replace a busted water heater. I consider him “my guy” for all plumbing needs."
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"My grinder pump quit working this morning. I called Efrain and less than three hours later he had replaced the broken line and fittings inside the tank. He also bundled and tied up the electrical wires to get them away from the floats. I am very pleased with the quick response and excellent work."
"Hot water heater went out...shopped for "best" deal I could get on short notice. Efrain gave me "BEST" of 4 quotes...And came out same day and Removed and Replaced my water heater for MUCH less than other local in area dealers! He SAVED our Christmas!!!"
"Efron and his guys were at my home within a couple hours of my SOS for the dreaded grinder pump red light! They were on top of it and sent me a diagnosis quickly. Thank you so much for all of your assistance.!"
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"Had a great experience with Real Texas Plumbing! Efrain & Ben were polite, professional, and took the time to throughly explain my hot water heater replacement. The work was completely promptly and for a reasonable price. I will be using them in the future for any plumbing repairs."
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"We called Real Texas Plumbing Heating and Air when we lost heat at our house in Lago Vista. They came out the same day, found the issue, and fixed it. They did a great job. I would definitely recommend them to anyone."
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"Real Texas Plumbing replaced our hot water heater today. We are very happy. *price was fair *great appliance *Efrain (owner) arrived on time, was knowledgable and installed the heater perfectly. I recommend Real Texas Plumbing and will use them again!"
"Efrain is honest, reliable, gets the job done and no up-selling. He diagnosed, replaced a water heater pump that sprung a leak because of a faulty install of sub standard materials & parts by the builder. Would recommend him 100%"
"I had a broken grinder pump and my usual plumber wasn't responding to my calls. Efrain offered his services and came to my rescue. He is professional, experienced, trustworthy, and best of all, he shows up exactly when he says he will. Needless to say, my "usual" plumber has been replaced by Efrain."
Restore hot water fast with licensed, insured experts serving Lago Vista and greater Austin.