How to get your pipes ready for a Texas freeze, protect a lake house you are away from, and what to do if a pipe freezes or bursts.

To protect your pipes in a Texas freeze, keep the heat on, let faucets drip, open the cabinets under your sinks, cover outdoor spigots and know where your main water shut-off is. If you are leaving home during a freeze, shut off the main water valve and keep the heat on. If a pipe freezes or bursts, shut the water off at the main and call a plumber.
Pipes freeze first where the cold reaches them: attics, garages, crawl spaces, exterior walls and outdoor spigots. Exposed pipes can start to freeze once temperatures stay around 20°F or lower for several hours. Hard freezes are rare around Lake Travis, so many homes have pipes in those spots with little protection.
Water expands as it freezes, and that pressure can split a pipe or a fitting. The leak often does not show up until the ice thaws.
Find your main water shut-off valve and make sure it turns. Our guide to the main water valve shows how.
Disconnect garden hoses and cover outdoor spigots.
Drain and shut off your lawn sprinkler system.
Open the cabinet doors under sinks, especially on exterior walls, so warm air reaches the pipes.
Let hot and cold indoor faucets drip overnight, starting with those on exterior walls. Follow any local water-use limits.
Keep the heat on, including at night.
Insulate exposed pipes in the garage, attic or crawl space, and shut off the water to a washer in an unheated garage.
Let indoor faucets drip, but do not drip outdoor ones. Cover those instead.
Shut off the main water valve and keep the heat on. That is the Texas Department of Insurance's advice for anyone who leaves home during a freeze.
For a longer stay away, open the faucets and flush the toilets after the main is off so the lines drain, and set the thermostat no lower than about 55°F. Ask someone you trust to check the house every day or two during a hard freeze. Keeping the heat on matters for insurance as well, because some policies may not cover frozen-pipe damage if you did not take protective steps.
The pump runs on electricity, so a freeze that also knocks out power stops it, and the tank holds only a limited reserve. If the alarm sounds, stop using water and follow the steps in our grinder pump guide, then call us.
Shut off the water at the main valve, open the faucet on the frozen line, and thaw the pipe slowly with a hair dryer. Shutting the water off first keeps a cracked pipe from leaking when the ice melts.
Never use an open flame to thaw a pipe.
If the frozen section is inside a wall, ceiling or slab, or you cannot find it, call a plumber.
Do not wait. Delays can make the damage worse.
Shut off the main water valve right away, turn off power to the affected area if it is safe, and call a plumber. Move belongings out of the water's path, and take photos of the damage before you clean up so you have them for your insurance claim.
Our guide to hidden leaks explains how to confirm a leak you cannot see.
Our broken pipe repair service covers frozen and burst pipes. Repair starts at $800, and we give you a written price before any work starts. Our $65 trip charge is credited toward the work when you schedule the job. We are a family-owned company, and have been since 2018.
Yes. A slow drip of both hot and cold keeps water moving, which helps prevent freezing. Start with faucets on exterior walls, and follow any local water-use limits.
Keep the heat on. About 55°F is a common recommendation for a home you are away from.
Yes. If you leave during a freeze, shut off the main water valve and keep the heat on.
Many policies cover sudden, accidental water damage, and flood insurance does not cover burst pipes. Coverage varies, so ask your agent, and keep records of the protective steps you took.
Frozen or burst pipe repair starts at $800. The final price depends on where the damage is and how much needs to be repaired.